I.T. HAPPENS

I am so happy and Adam and Brett did a great job.  I will always use TRI and tell all my friends.

Provided excellent service and thoroughly responded to customer’s questions about computer functions and use.

We have been customers of Tech Reinforcements professional in-home services for 4-1/2 years and have always received exceptional service. They resolved several technical issues, installed a computer and recently installed a printer & modem. Our appointments were scheduled quickly, they arrived on time, were professional, knowledgeable, efficient, friendly and customer focused. Suzy has been so helpful scheduling appointments and appreciate the TRI Newsletter which is very informative. Special thank you to Brett, Adam & Clint for their assistance with our very frustrating computer issues recently. IT professional services are expensive, but feel they try to offer their best deal. Most importantly, we trust them!

I have both gone to their office and had someone come to my home. I am impressed with the work and the accessibility of this group. They did a great job and the price was reasonable. I had them instruct me on some software, figure out glitches in my laptop and desktop, show me how to use some apps on my android phone, look at issues with my ipod and wipe a hard drive and dispose of an old computer. Once my laptop wouldn’t boot up and I went to their office where they fixed it immediately and showed me how to fix it myself.

I was extremely nervous about the potential cost of pc diagnostics/repairs, but the work they did for me was very affordable, especially considering how much time they saved me trying to sleuth out the problem by myself. What’s more, they were extremely generous in their time in discussing my system. I wouldn’t hesitate to use them again.

Technician found a defective power supply. I decided not to have it repaired. There was a 1 hour minimum charge. I had time remaining on the hour. I bought a new computer.. The technician returned to set it up applying the remainder of remaining time to this task plus a few bucks for overage on the 1 hour.

Tom did a great job at finding what needed to be done to make my pc work better. I’ve had service work done with Technical Reinforcements before and would highly recommend them. I really appreciate that they come to you, not you taking your pc to them. Too much work to disconnect everything!

I’ve been doing business with James Allard and Technical Reinforcements (TRI)for over a decade. These guys know their field! And I know ’cause I’m in the same industry! James runs a great business. On-going education is a culture at TRI so his techs are on top of most any problem you will encounter. They are all friendly, extremely helpful, very honest, and will do everything they can to help you out. Don’t go anywhere else for your computer needs.

Being small business owners, we have dealt with our fair share of tech support specialists over the years. – Everyone from freelancers to large agencies attempting to tackle every issue big and small. The expertise, professionalism, dedication, care and brilliance demonstrated by the team at Technical Reinforcements is BEYOND COMPARE to anything we have experienced. Each person we have dealt with has been extremely prompt, unwavering in their calm and swift ability to problem solve and help us. They ensure that we fully understand the issue at hand and the steps they take to correct the situation. We have hired them to assist with everything from fussy installs that we just don’t have time to do, to complicated security, software and technical issues. They have been an invaluable resource to our business; allowing us to confidently operate with their trustworthy assistance. We feel as though they’ve got our backs! This is a company run by smart, caring people who really have it together. We would never hire anyone else!

Were able to transfer data from an old Apple computer to a disk and get new computer upgraded to newer operating system. They were very helpful. Would recommend them.

Suzi and James diagnosed a start-up problem with a MacBook Air. They were able to isolate the problem and give us options.  James in particular was very generous to us with his time and supervision of those who work with him.  I was very impressed with his depth of knowledge as well as his professionalism, and would highly recommend him.  I have used Technical Reinforcements for several years, mostly on PC’s but most recently on this Mac.

Fixed my broken computer screen. Came to my house, was pleasant, didn’t make a mess and fixed the problem for me with no hassle.

Brett “cleaned up” my PC and got it operating much faster. He also diagnosed a failing receiver in the computer for the wireless signal and installed a new part which has solved the erratic signal problem that was making use of the internet difficult.

I purchased the deal in February for a data transporting problem I was having. I resolved that issue so I didn’t pursue getting them over. They kept calling wondering when I would like to have them over. This is five months later. They came and did a fine clean-up. This is a class company with great employees.

Brett was delightful to work with.  He was friendly and explained what he was doing with the computer as he went along.  I will absolutely call this company again if I need computer support.  The support I got was knowledgeable and solved my problem.  Additionally the tech was friendly and great to work with.

Tom was very knowledgeable and professional. He saved my computer for me.

Brett could not have been better.  He was professional, knowledgeable and able to answer my questions.  It was everything we had hoped for.

I’ve tried just about every tech support person and company in the Twin Cities. There is NOBODY better than Technical Reinforcements!

I’ve used Technical Reinforcements multiple times for several situations: setting up a new computer, problem diagnoses, virus and performance tune-ups. They are always very responsive, prompt and professional.

Brett was fantastic and provided quick service.  I would recommend this company to anyone, stranger, friend or family.  They are superb.  By far, the best experience I’ve ever had with a computer services company.

Windows 10 locked me out of  my HP laptop.  Dropped it off and Suzi had me running the next day back in old trusty Windows 7. Fast, reasonable, talk to the common man in non geek speak. Awesome!

I’ve used Technical Reinforcements for 6+ years and everyone on on their team shines. They show up on time, work hard to fix the problem, tell me how to avoid future glitches and save money, and they charge a fair price.

Fixed my network next day and everything is good now.