Policies

Cancellation Policy

A scheduled appointment is a commitment of time between our technician and you. We have reserved that time with the express purpose of helping you and when appointments are missed or canceled at the last moment, generally that time cannot be used to assist another client in need on such short notice.

Due to these effects, it is the official policy of Technical Reinforcements, Inc. that in the event of a scheduled appointment being cancelled or rescheduled on short notice (12 hours or less), a 1 hour charge will be applied to the clients account.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• We will collect and use personal information solely with the objective of serving our clients to our best ability.
• Unless we obtain the consent of the individual concerned or as required by law, their information will never be sold or shared to any other organization.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will provide clients a copy of ALL information we have recorded about them upon request.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.