Uptick In Phony Tech Support Scams
Microsoft is stating that there is an increase in the number of phony tech support calls, The Register reports. Microsoft puts the number of tech support scam calls at about 153,000, and roughly 15 percent of those calls resulting in the victim losing money.
It’s important for everyone to remember that Microsoft will not call you to fix a problem with your computer. The two big reasons are that basically 90% of the computer-using world are their customers. That’s a lot of customers, and would require an impossibly large support team. The other reason is verification. Microsoft cannot verify who you are, and you cannot verify that it is actually Microsoft that’s actually calling you.
If you get a call from someone claiming to be Microsoft, do not give them any of your personal information, and do not let them remotely connect to your computer. If you have any concerns about such a call, feel free to reach out to us and we will assist in any way that we can.